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Politics.com

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Frequently Asked Questions

Account

  1. What if I forget my password?

    If you click "Login" you will see the link "Forgot Password." Click on this link, enter your email address on the "Recover Password" screen, and an email will be sent to you right away with easy instructions to reset your password.

  2. How do I change the email address on my account?

    Go to your user Profile page and click on "Account." A new page will open showing your Account details, and on it you may enter your new email address under the heading "Reset Credentials."

  3. How do I change my password?

    Go to your user Profile page and click on "Account." A new page will open showing your Account details, and on it you may enter your new password under the heading "Reset Credentials."

  4. How do I stop receiving emails from Politics.com?

    Go to your user Profile page and click on "Account." A new page will open showing your Account details, and on it you will see various options for email notifications. You may select which, if any, emails you wish to receive.

  5. How do I close (de-activate) my account?

    Go to your user Profile page and click on "Account." A new page will open showing your Account details, and on it you may click on "Close Account" to receive an email explaining how to complete the process.

    Note that once your account is closed, it cannot be re-opened and the same user name cannot be registered.

  6. I have not confirmed my registration on time and now I can't login.

    We require users to confirm their registration within 7 days to continue contributing to the site. If not confirmed within this period, you will not be able to log in or access your account.

    If your registration email address is valid, you may have the confirmation email from Politics.com sent to that address again from the page after you login.

    If your registration email address is invalid, please see the following FAQ for two options to become active again on the site.

  7. I can't log in to the site, and my registration email address is invalid. How can I become active again on the site?

    We require users to confirm their registration within 7 days to continue contributing to the site. If your registration email address is invalid, you have two options to become active again on the site:

    • (a) Keep your current username and have Politics.com reset your email address. To do so, send an email to support@politics.com from the email address you'd like to use, including your username and the email address currently associated with your account. We will then update and re-activate your account.
    • (b) Re-register with a different username and a valid email address.

User Profile

  1. How do I add to/change my User Profile?

    On your user Profile page, clicking on "Update Your Info" below your image will let you add or change the information other users will see.

  2. How do I add/modify/remove my User Profile image?

    On your user Profile page, click the "Update" button in the top right corner of the image space. Browse for and select the image you want, click "Upload," and the image will appear with a tool for cropping so it looks just right. Click on the white "crop box" to move it around the image and change its size.

    When you're happy with the image, click "Done" and it will now appear beside your user name on the site. You may change the image as often as you like. Note that to change your user Profile image you must upload the desired image each time. Currently we do not support selecting a previously uploaded image for the user Profile.

    To remove your user Profile image, click the "Update" button in the top right corner of the image space. Your Photos page will appear, where you may click the "Remove Profile Photo" button. Note that this will not remove the picture from the photo album shown on your user Profile.

Messages

  1. What is the "Shout Box"?

    A "Shout" is a public message from you to another user. To send a Shout, go to that user's Profile page and type your message in the "Shout Box" space. Your message will immediately appear on that user's Profile page. You may post a "Shout" on your own user Profile page if you wish.

  2. How do I send a private message to another user?

    To send a private message to another user, go to that user's Profile page and click on "Send me a message" under the user's Profile image. Type your message in the space which appears, click on "Send," and your message will be sent to the user immediately.

Friends & Foes

  1. How do I add/remove a Friend?

    You may add a Friend by going to the user's Profile page and clicking on "Add me to your friends," just below their image. When the user accepts your request, they will be added to the Friends you see on your own user Profile page.

    To remove a Friend, go to the "Friends & Foes" page of your user Profile and click on the "x" in the top right corner of the user's image.

  2. How do I know that a user wants to be my Friend?

    When another user wishes to add you as a Friend, you will see that user's request in the "Friend Requests" area of the "Friends & Foes" page of your user Profile. You will also receive an email notifying you that you have received a Friend Request.

    To accept the user as your Friend, go to your user Profile page and click on "Friends & Foes". The user's image will appear under "Friend Requests," and you may click on the green check mark in the top right corner of the image.

    To reject the user as a Friend, click on the red "x" in the top right corner of the image.

  3. How do I add/remove a Foe?

    Reasonable people can disagree. If you find another user disagreeable, add them as a Foe! Go to their user Profile page and click on "Add me to your foes," just below their image. The user will immediately be added to the Foes you see on your own user Profile page, and you will appear as a Foe on that user's Profile page.

    To remove a Foe, go to the "Friends & Foes" page of your Profile and click on the red "x" in the top right corner of the user's image.

Photo Album

  1. Is there a place to share my photos?

    Yes! At the bottom of your user Profile page you will see a section showing your Photos. Other users can see your user Profile, of course, so they can see the photos you add.

  2. How do I add a photo?

    You may add a photo by going to your user Profile page and scrolling down to the "Photos" section. Click on the "Manage/Upload Photos" button and your Photos page will be shown. To the right side, under "Add more photos," click "Browse" and select the photo you wish to upload from your computer.

    Then click "Upload" and the photo will be added. You may then click "Edit photos" to add titles and tags to your Photos.

    For right now, only images in the .jpg format may be uploaded. To determine if an image you wish to use is in this format, right-click on the image, choose "Properties," and see if the file description ends with this extension.

Content

  1. How do I submit News or Videos?

    On the Frontpage, your user Profile page and the News and Videos pages you will see a link to "Submit," which allows you to choose the type of content you wish to submit. After selecting the type of content, fill in the submission form with the link to the content (its URL, starting with "http://"), the headline, a short description and the other requested information.

    Click "Submit" after the information is filled-in. The content will usually be posted immediately and will appear on both your user Profile page and on the News or Videos pages of the site, as applicable. Any delay in posting should not be too long.

  2. What if none of the listed "Topics" applies to my submission?

    Choose the Topic closest to the content you are trying to submit, or just choose "Other."

    Then, if you think another Topic should be added, please let us know by clicking on the email link to support@politics.com at the bottom of the submission page.

  3. Can I edit or remove content I have submitted?

    After you submit a News story, or a Blog or Video, you may edit your submission up until a user adds a comment.

    To edit your submission, click on the "Edit" button on the posted page, or on your user Profile page beside the submission entry. This will re-open your original submission page, and allow you to make the changes you wish.

    After a user has submitted an item, it cannot be removed by a user. Only an item which has been reported for abuse may be removed, and then only if it is contrary to our Terms of Use.

  4. What happened to the "Submit a Blog" Form?

    References to "Blogs" on the site mean blog posts created by our users on the site. You may create a blog post.

    Previously the site distinguished between "News" and "Blogs." Now if you would like to submit link to News article or link to a Blog post from the blogosphere, use Submit News feature and your submissions will appear on the News page.

  5. What happened to the "Submitted Blogs" section in my user Profile?

    The blogs that you previously submitted are now found under Submitted News section of your user Profile.

  6. What is the "Voices" section of the site?

    Voices section contains blogs that are created by our users on the site.

Content Ranking

  1. Is content ranked on the site? How?

    Yes, each News Story and Blog Entry posted on the site is ranked to measure its popularity among our users, and these are sorted so that more popular items appear higher on each applicable page. The content rank is determined using various measures reflecting the quality of the content and its popularity among our users.

  2. What does the "Endorse" button do?

    By clicking on the "Endorse" button adjacent to each News Story and Blog Entry, you are expressing your support for the item, which contributes to its overall ranking on the site.

  3. Can I "un-Endorse" an item?

    At this point you may not, but we are working on that feature.

My Blog

  1. Can I write my own blog?

    Yes. When adding a comment or sending a message doesn't feel like enough, then it's time to *blog* it!

    Politics.com will be the home for your own blog! Click "Voice It" at the top of a page and just do it: rant, rave, report news important to you.

    Only you may post on your blog - it's *your* place for *your* ideas. Your posts will be seen by other users who visit, and will appear in the "Voices" section of the site.

    You may, of course, encourage others to read your blog by pointing them to it!

  2. Can I personalize my blog page?

    You can click on Blog > Settings on your user Profile menu. You can choose a custom theme for your blog, name your blog and create a personalized Welcome Message.

  3. How do I format my Blog post?

    We have included a "rich text editor" so that posts on your user Blog may:

    • use different font styles, sizes, and colors
    • automatically number paragraphs, or use "bullets"
    • insert images
    • add emoticons
    • add links to other web pages

    as well as other formatting features.

    You may use the different features to enhance your Blog posts by clicking the various buttons on the toolbar at the top of the input field.

  4. I can insert an image into my Blog post, and also "Decorate It" by adding an image from another source. What's the difference?

    If you add an image to your Blog post using the "insert image" button at the top of the input field, that image will appear where you insert it. If you include a URL in the "Decorate It" field, then that image will appear next to the headline of your post on the main "Blogs" page.

  5. Can I add images stored on my computer to my Blog post? I see that inserting an image requires the image's URL.

    Yes. First, open a new browser tab. If you don't, your work on your Blog post will be lost, and that would be bad.

    Then, in that new tab, go to your Profile page and upload the image by clicking on "Manage/Upload Photos" in the "Photos" section toward the bottom of the page. On the page that opens, click "Browse," select the image from your computer, and click "Upload."

    The image will then appear on the "Photos" page of your user Profile. Right-click on the image, select "Properties," and copy the URL of the image (note that this is the "Location" URL, not the "Address" URL and it should refer to http://media.politics.com/user/xxx.jpg).

    Then go back to your Blog post page and copy this URL into the "Image URL" field on the "insert image" window of the rich text editor. Done.

  6. Can I save my blog post as a draft?

    When you start writing your blog post, your blog will be automatically saved as a draft. You can also click Save as Draft on the bottom of the blog form and it will let you save the post.

Videos

  1. How do I submit a Video from Youtube?

    Videos from Youtube may be submitted by clicking on the "YouTube" button at the bottom of the "Submit a Video" page.

    Add the link to its location using its URL, starting with "http://," and then click "Upload." If you have correctly filled-in the information to submit a video, it should be posted immediately. Note that you must copy and paste the URL of the video from your browser's address field, not the code from the "Embed" or "Share" field.

  2. How do I submit a Video from another Internet source?

    Videos from an Internet source other than YouTube may be submitted by clicking on the "Other site" button at the bottom of the "Submit a Video" page.

    These videos must be submitted by using their "embed" code (not their URL, which starts with "http://").

    On the source page you will probably see a line of text near the video that says "share" or "embed." Copy and paste this text into the "Embed Code" field on the submission form and then click "Upload Video." If you have correctly filled-in the information to submit the video, it should be posted immediately.

  3. How do I submit a Video from my computer?

    Videos on your computer may be uploaded by clicking on the "My computer" button at the bottom of the "Submit a Video" page.

    Click on "Browse," select the location of the video, and then click "Upload."

    You may upload a video in .3gp, .flv, .mov, .mpa, .mp4, .mpeg, .rm, or .wmv format. To determine the format of a video you wish to upload, right-click on the video file, choose "Properties," and see if the description ends with one of those extensions.

Comments

  1. How do I see my comment on an item?

    You should see your comment appear, immediately after you submit it, under the item's description, as well as in the "Last Comments" section of your user Profile.

    If your comment does not appear, it may have been reported as abusive by another user and the abuse was confirmed by our support team.

  2. Can I edit or delete a comment I have submitted?

    Any of your comments may be edited at any time until a user replies. Our thinking is that users add comments to what they see posted. If the original post is later edited, their comments may then seem out of place.

    To edit your comment, click on the "Edit" button below the comment, or on your user Profile page beside the submission entry, and the original text field will open. You may then make the changes you wish and then click on "Save" to re-post it with your changes.

    After a user has added a comment, it cannot be removed by a user. Only an item which has been reported for abuse may be removed, and then only if it is contrary to our Terms of Use.

Forums

  1. Forums FAQ page.